Q: What precisely does web site migration mean and what does it include?
A: The website migration service that our company is offering is free of charge (to a certain extent). We will migrate your web site(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can lead to lost information and undesired network downtime. This is why we’ll do all that for you at no cost!We’ve got experienced administrators whose main assignment is to make sure that your site functions precisely as it did on your previous hosting platform. The administrators are well–versed in transferring custom–made web sites, as well as web sites that are based upon well–known web apps like Joomla™ and WordPress.
Q: How long will it take for my web site to be migrated to your platform?
A: While we can’t give you an exact time window, because there are lots of factors, including the size of the files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to migrate your site within 48h, and in certain cases – within 24h (when the website content is not very large).
Q: My personal privacy is important to me. What information do you need to have?
A: We will require the login details for your old hosting provider’s Control Panel as well as the site’s name (domain name).
Q: My present hosting account has sensitive data inside. How can I rely on you?
Q: Will my web site be unavailable during the migration?
A: Your site will continue to work exactly like it did before with your old web hosting provider. Once we are through with the migration, your web site will be configured to work on our system and we will alert you to preview it. If everything is working properly, all you will have to do is change the NS resource records corresponding to your domain. Your site will be migrated over to us with no downtime.
Q: Will my current web hosting provider discover that I am leaving them?
A: While we transfer your web content, your web hosting provider won’t be aware of the transfer at all. We will not touch base with them in any way.
Q: Which web hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–powered hosting platform so long as we can gain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we are unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.