1 hour ticket response
Prompt support is our top responsibility and that is the reason why we’ve got a team of accomplished technical support engineers who will be happy to offer a fast solution to any question that you could have. Just post your customer support ticket from your Web Control Panel and we will reply within sixty minutes at the latest. Actually, we strive hard and aim for a twenty–minute client support ticket response time.
A First–Class Help Desk Service
Our support engineers have significant experience in the website hosting sector and are practiced enough to offer a fast solution to your problem. If, however, the issue at hand is not within the competence of a technician, the helpdesk ticket will be sent to a developer or administrator for further investigation.
An Easy–to–Browse Help Center
In the Web Control Panel you will find an intuitive Help Center section where you can find quick hints on how you can use our web hosting services. You can get the answers to your inquiries in the F.A.Q. section, see more information in the web hosting account administration articles or check our how–to video tutorials.
