Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You’ll find almost all the answers to your questions in the intuitive Help Center built into’s Web Control Panel. It boasts an elaborate knowledgebase with frequently asked questions and exhaustive instructional articles prepared by our seasoned tech support staff.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of how–to video tutorials that detailedly show how to settle a common problem connected with your website hosting account. You can find the tutorial videos in the Help Center.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 help desk support service with a one–hour response time guarantee. Our team of skilled techs will be available to you to attend to all the questions that you could possibly have. During non–peak hours, an answer will be offered in even less than 20 minutes.