A 99.9% Server Uptime
The advantage of constructing your very own website hosting system is that you don’t have to worry about compatibility – you configure a particular set of software tools in such a way as to be compatible with a defined set of hardware parts. The end result is something a whole lot more steady and dependable, as there are fewer possible risks of failure. We have built our cloud hosting platform using tried and trusted hardware parts plus a heavily modified version of SELinux in an attempt to create an extremely risk–free home for your web sites.
That is the reason why, with each of our website hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to deliver a premium hosting service, you can rarely trust the default network configuration in a datacenter. We’ve built our own custom network in an effort to ensure a supersonic connection speed with the rest of the world.
And because of this, irrespective of which data centers you pick: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your money at risk, you cannot feel really safe. Because of this, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel satisfied with our service or in case you have to get a more robust web hosting solution, such as a VPS servers or a dedicated servers – you will receive a full refund, without hidden costs or refund charges.
24/7 Technical Support
In the event that you run a web hosting company, your technical support engineers are of key importance. That is why we’ve diligently selected a very skillful team of tech support engineers, each with several years of expertise behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All help requests are answered in under 1 hour and our average support ticket response time is well under twenty minutes!