Extensive Online Documentation in Website Hosting
If you’ve ordered your first website hosting account through our company or have moved your website over to us, you will grow familiar with our services and our in-house developed Hepsia hosting Control Panel before you know it thanks to the fact that we have prepared an exhaustive online knowledge base where you can find all the information that you will ever need – both general info with regard to the hosting service as a whole and more concrete info about the different features that you can make use of and the problems that you might run into. The articles are located in 2 places. The whole article archive is accessible through the Control Panel’s Help section. You can read articles that are dedicated to the different features in each and every Control Panel section as well. You can get to know how to do de facto everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles feature in-depth guides, so you will never get puzzled because of an unclear text. Naturally, in case you have a more specific problem and you’re unable to find a solution in our knowledge base, you can contact our client support staff 24/7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include in-depth online technical documentation where you will find information on all the functions that our created-developed Hepsia Control Panel comes with, plus solutions to various questions and predicaments that you might chance upon. All user guides contain elaborate explanations, so you won’t need to worry about missing something if you’re planning to export a MySQL database, for example. The troubleshooting articles encompass a variety of viable causes of particular issues and the solution for each one of them, so in case you’re unable to send emails although you have the right outgoing mail server settings, for example, you can swiftly find out what the reason could be and rectify the problem with two or three clicks of the mouse in your email client. As the Hepsia Control Panel offers quite a few features, you will be able to find relevant articles in each single section. In case you’d rather look through all help articles, you can use the Help menu, which is located in the top right-hand side of the page.